User Account Management

Account Cancellation Guide

After canceling your account, all account data will be cleared after 90 days.

If you want to cancel your account, please follow the steps below.

1

Log in to your account.

Open the application on your mobile device and authenticate using your registered mobile number and verification code.

2

Click the menu button to open the sidebar menu.

Locate the top navigation bar and tap the menu icon to display the application sidebar drawer.

3

Click Cancel Account button.

Navigate down to the account settings entry within the drawer list and select the Cancel Account option.

4

Click the Confirm option.

Review the cancellation notice dialog and select the Confirm option to submit your account cancellation request.

In-app screen displaying the cancel account option

In-app account cancellation interface preview